Got Questions?
We've Got Answers

Every treatment starts with a thorough inspection of your property. We then apply targeted treatments to active problem areas and set up preventive barriers to stop pests coming back. You'll get a full rundown of what we found and what we did.

Yes — safety is our top priority. We use eco-friendly, low-toxicity products that are tough on pests but safe for your family and pets. We'll let you know if there are any short precautions to take after treatment, but in most cases you can carry on as normal.

Just a few simple things — clear items from under sinks, pull furniture away from walls slightly in the rooms being treated, and cover any fish tanks or aviaries. If you have a specific pest issue (like cockroaches in the kitchen), clearing the benchtops helps us access all the spots. We'll let you know exactly what's needed when you book so there are no surprises on the day.

A standard general pest treatment takes about 45 minutes to an hour for a typical home. Larger properties or more complex jobs (like termite inspections) may take a bit longer. We'll give you a time estimate when you book.

Not usually. Our products are safe to use while you're home. For certain treatments we may ask you to vacate a specific room for a short time, but we'll always let you know in advance.

External treatments need a few hours of dry weather to bond to surfaces properly, so if heavy rain is forecast we may reschedule the exterior work. Internal treatments aren't affected by rain at all. Living in Cairns, we're used to working around the wet season — we keep an eye on the radar and plan accordingly so you still get full protection.

Keep treated areas dry for a few hours and avoid mopping or wiping down baseboards and skirting boards for at least a week — this lets the product do its job. Other than that, carry on as normal.

It's actually normal to see some pest activity for the first one to two weeks after treatment. Pests that were hiding in walls and crevices come out as they contact the treated areas — that means the product is working. If you're still seeing activity after two weeks, give us a call. Our 6-month guarantee means we'll come back and retreat at no extra cost.

In Cairns, we recommend a professional termite inspection at least once a year. Our tropical climate is ideal for termites, and early detection is the key to avoiding costly damage. If you've had termite activity before, 6-monthly checks are a good idea.

Look out for hollow-sounding timber, mud tubes along walls or foundations, bubbling or cracked paint, tiny holes in woodwork, and discarded wings near windows or doors. If you notice any of these, call us right away — the sooner we catch it, the less damage they do.

Don't disturb them and don't spray them with insecticide from the shop. This is important — if you spray or disturb termites, they scatter and move to a different part of your home, which makes professional treatment harder and can spread the damage. Leave them alone, take a photo if you can, and call us straight away. We'll come out and assess the situation properly.

There are two main approaches. Chemical soil barriers create a treated zone around your foundations that kills or repels termites trying to enter. Baiting systems use monitoring stations placed around your property — termites feed on the bait and take it back to the colony, which eliminates the entire nest. We often recommend combining both for maximum protection. We'll assess your property and recommend the best option for your situation and budget.

Yes — and if you're buying a home in Cairns, we strongly recommend one. We carry out a full timber pest inspection that covers the entire property including the roof void, subfloor, interior, exterior, and garden. You'll get a detailed written report with photos that you can take to your solicitor or use in negotiations. We can usually book these within 24 to 48 hours.

Termite barrier pricing depends on the size and layout of your property, soil type, and the system used. We provide a detailed quote after an on-site inspection so you get an accurate price — not a guess.

In most cases, no. The majority of Australian home insurance policies specifically exclude termite damage, which can catch people off guard. We've seen termite damage cost homeowners tens of thousands of dollars in repairs. That's why regular inspections and a good prevention system are so important — the cost of annual inspections is a fraction of what you'd pay for structural repairs.

Yes. Cairns' warm, humid tropical climate is one of the highest-risk areas in Australia for termite activity. The wet season especially drives termites to seek shelter in homes. Regular inspections and a good barrier system are essential up here.